Insurance Nerds interviewed Thomas Sheffield, SVP Specialty Claims at QBE, on Claims, AI & Analytics

In this special episode of Profiles in Risk, Nick Lamparelli previews The Insurance Nexus Insurance AI & Analytics USA Conference (May 2 & 3 – Chicago) by talking AI and claims with Thomas Sheffield, SVP of Specialty Claims for QBE. They discussed:


– Thomas, can you describe what you do?

– What is the challenge in managing claims from Specialty lines vs traditional claims?



– There are many “definitions” of AI, how do you define it?

– How are AI and analytics changing claims? If possible can you provide examples?

– Many people worry about AI disrupting their jobs. What will be the responsibility of claims professionals in a world where we are swimming in data, analytics, and AI?



– What is the title of your session?

– Who should attend?

– What are you hoping to have them learn from your session?


"Insurance Nerds is pleased to be helping Insurance Nexus promote this conference. Save $200 by using discount code: INSNERDSAI200 at


Watch the interview here: