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Following in the footsteps of the digital-first giants, the insurance industry has finally joined the era of the customer. As the collision of technology and insurance continues apace, it is...
In the pursuit of delivering customer-first products with a...
Allstate, Aviva and more on embedding innovation, seamless CX...
In order to create the most valuable content, and construct...
Insurance Nexus, (Nov 30, 2018)
Time’s up! Outdated products and clunky service are no longer acceptable with viable alternatives available - carriers must meet customer’s needs and demands now or lose their customers forever.
Insurance Nexus, (Nov 28, 2018)
The insurance industry is changing – and the winners of the future will be those who can wield innovative tech to provide the products and services that exceed customer expectations.
Insurance Nexus, (Jul 10, 2018)
In the biggest change to insurance in its history, building a customer relationship is now more important than selling a product – and proving yourself invaluable is the only way to cement your place in their hearts and minds.
Alexander Cherry, (Jun 14, 2018)
Can insurance finally take its place alongside Amazon, Uber and Deliveroo as a staple of modern consumer living?
Shashank Singh, (May 29, 2018)
How do insurers get beyond retention rates as a benchmark of success?
Graham Proud, (May 17, 2018)
Interview with Giovanni di Meo, Head of Business Development,Generali Employee Benefits
Graham Proud, (May 9, 2018)
Where are insurance carriers concentrating their efforts to improve customer engagement?
Alexander Cherry, (Jan 25, 2018)
Will 2018 be the Year of the Insurance Customer?
Alexander Cherry, (Jan 19, 2018)
The rise of digital & mobile in insurance + how carriers are transforming themselves...
Shashank Singh, (Nov 29, 2017)
Can traditional channels keep pace with the new-age digital insurer?
Insurance Nexus, (Apr 7, 2017)
Novarica sat down with over 60 insurance CIO’s to get a firmer understanding of near-term change that keeps them up at night and build a report to evaluate their response to these changes.
Insurance Nexus, (Dec 7, 2016)
Insurance Marketing: An Industry Facing Disruption
Insurance Nexus, (Oct 31, 2016)
Zurich, If P&C, Lloyds Market Association, BGL Group and Protect Your Bubble
Insurance Nexus, (Oct 31, 2016)
Reimagining a Customer-Centric Claims Cycle