In today’s episode we speak with Karn Saroya, CEO of Cover – a California-based Insurtech reinventing the insurance front-end through mobile video and computer vision. Karn, fresh off a previous venture in online fashion, explains how world-class User Experience (UX) can be every bit as transformative in insurance as in other consumer industries like e-commerce.
- Why selling insurance policies is like selling shoes, and why insurance desperately needs to craft compelling mobile experiences
- Cover’s innovations in video and remarketing, and how these are empowering consumers during policy selection and setup at minimal marginal cost
- How having a sleek front end has become table stakes when it comes to engaging 21st-century insurance customers and scaling distribution